Shipping

How much is shipping cost?

Shipping is free on all orders over $35 within U.S.

All orders under $35 are a flat rate shipping cost of $4.95.

International shipping varies depending on destination.

How long does domestic shipping take?

Domestic shipping takes about 3-7 business days.  It may take longer during holiday season.

How long does international shipping take?

Depending on destination, please allow average of 15-21 business days for international shipping.

Order

How do I track my order?

All order will be followed by email confirmation with tracking number when your order has been shipped.

How do I change my order?

You can make changes to your order before it is shipped.  To change or cancel an order just email info@cheekylab.com with order number in subject line and provide us details of what you want to do.

How do I return/exchange my order?

We want you to be completely satisfied with your purchase. Unopened and new items may be returned for a full refund within 10 days of delivery. For instruction, send your order number to info@cheekylab.com. Please include the original packing slip with your reason for the return. A credit will be applied to your original form of payment within 10 days of return.  Due to nature of product, opened item is non-refundable.

Wholesale Inquiry

Click to inquire about a wholesale account

Email us at info@cheekylab.com or 415-662-0703 

Ambassador Program

I have questions about our ambassador program

Email us at info@cheekylab.com 

Click to become an ambassador

Coupon

Can I apply coupon code for discounted items? 

Yes! One code can be redeemed at check out.

Does my discount code apply for tax and shipping charges? 

No, coupon code is not valid on taxes, shipping and processing charges, prior purchases, or gift cards. Consumer must pay applicable sales tax. Offer may not be combined with clearance sale, promotion, discount, code, rewards point, coupon and/or offer. All offers are limited to stock availability. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Cheeky Lab has the right to end or modify any promotion at any time. Other restrictions may apply.